"If you experience login issues please delete and reinstall app and reset your PIN by pressing Cancel and setting a new PIN so the more secure PIN can be set.
"If resetting password please allow time for the reset to take place before trying to login again and remember if you get your password wrong 3 times, your account will be suspended for 15 minutes and locked thereafter requiring you to call 150 to unlock it.
"Alternatively please try Quickview for quick access to your account details."
Well that's simple then. And remember that you won't be able to read any of it while you're trying to log in. Nice one, Orange.